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PHILIP MORRIS BATTISTONI CREATIVE PRESENTATION

Date: 15 Mar 1991
Length: 38 pages
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Abstract

Presents a "creative presentation" of market research by Battistoni for Philip Morris. Concludes that young adults of the time were heavily influenced by the rock star Madonna, craved control over their lives and suffered from "dimmed financial hopes." Builds on these conclusions to state that this need for some sense of control over their world led young adults to create social action groups Greenpeace and Act Up. States in response that Philip Morris's advertising should "empower" young adults with "permission to smoke" and provides possible routes for doing so through marketing.

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THE PHILIP MORRIS OPPORTUNITY GIVING YOUNG ADULTS PERMISSION TO SMOKE

In this era when smoking is under attack as dirty imposition on a just-say-no society, smokers need to be empowered with permission to smoke. For young adults, the single most powerful argument that can be made in defense of smoking is, "no matter what others say, I am entitled to enjoy my pleasure because I chose it." To quote Madonna, "Poor is the man whose pleasure depends upon the permission of another." With the exception of Camel--who well understands defiance as part of the smoking experience--no cigarette offers smokers a way of saying, " _____ off, it's my life and my pleasure."

THE PHILIP MORRIS OPPORTUNITY THE NEED FOR GLAMOR

Cigarette marketers also fail to capture another key category benefit: glamor. In spite of the feeble attempts at offering glamor and sophistication by a number of brands (Benson & Hedges, More, Cartier, YSL), not one offers the kind of sophistication that smokers expect cigarettes to impart to them. Cigarettes, like clothes, send a signal to the world. For young adults, having the right clothes that connote the right values signifies sophistication. While very few young adults would want their peers to think that they blew a wad of money on clothing with a fancy label, the right brand of clothes still says everything--as evinced by the successes of such youth- adult targeted brands as The Gap, Benetton and Guess. We believe that there is tremendous opportunity for the first cigarette maker who can market a product that provides glamor and sophistication without asking the consumer to pay extra for it. These qualities should be part of what cigarettes promise anyhow. If a brand of cigarettes can bring these qualities to the twentysomething generation, there is an untapped opportunity to form a strong bond with smokers ripe to develop brand loyalty. Moreover, providing a brand with a point-of-view relevant to the target's values can help give the young adult "permission to smoke." If further coupled with the defiant sensibility embodied in the Smooth Character, such a brand can reaffirm to the smoker that the right to one's own pleasure is one's own business. Madonna would agree.

PHILIP MORRIS USA ADVERTISING STRATEGIC OBJECTIVES

Throughout development of an advertising campaign for Battistoni, we kept three fundamental objectives in mind: Advertisinq must indicate a new product, differentiating it from already existing products that consumers show little interest in switchinq to. Almost all cigarette advertising imagery draws from three main areas: --aspirational/upscale situations --nature/outdoors --socialization/relaxing with friends. To young adults, these familiar approaches are stale and irrelevant; this generation is savvy to familiar approaches as "typical" or "phony" advertising. Advertisinq must involve the consumer in the brand enouqh to make trial possible. As most current cigarette advertising does not engage the consumer's interest, there is little reason for young adults to even try a new brand. Moreover, their attitude towards advertising, particularly cigarette advertising, encompasses not only boredom, but also suspicion of "claims" or enticing imagery. Elegant situations and idyllic natural settings come across as lies, and are therefore easily dismissed. Cigarette advertising needs to engage the consumer in the brand by leading him to, as opposed to foisting onto him, a brand identity that reflects his values. From the ideas the advertising provides, he must draw his own conclusions about what the brand stands for, so that, in effect, his own values~become part of the brand. Advertisinq must also give permission to smoke. With increasing social pressure not to smoke, the rationale behind choosing to smoke has to counter the rationale against smoking. Advertising should reassure the consumer that it is "correct" or socially appropriate to smoke. The brand image must be compatible with consumers' attitude toward smoking. Somehow, the brand must help him:

--justify his belief that the decision to smoke is calculated, reflecting his own free will;

--reassure himself that others will not think less of him for smoking;

--explain that his attitudes toward smoking fit in with his peer group's "philosophy of life."

--avoid feeling that a cigarette company is inducing him to smoke with advertising that "insults his intelligence," telling him what to do.

BATTISTONI CIGARETTES BRAND PERSONALITY

Battistoni is the triumph of emotional expression within rational control. Battistoni's packaging expresses this idea already. Battistoni is Rome and New York; classic and contemporary. A restrained, ordered modern graphic treatment superimposed over fiery red, and a latin name on an American cigarette both communicate the tension between emotional expressiveness and control, and the place that emotional expression has in a rational world.

BATTISTONI CIGARETTES BRAND PERSONALITY RELEVANCE

Most conflict in the daily lives of ordinary people has to do with the differences between internal, emotional drives and rational obligations or external pressures. Early adulthood is the time when most people submit to the "rational" world, beginning careers, settling down, looking back, perhaps longingly, on the freedom of youth. But the basic emotional drives remain. Most people live lives dominated by order and rational precepts: going to work, meeting deadlines and obligation, taking care of oneself, and abiding by the social contract. Cigarette smoking, especially in the current environment, does not belong to the rational world. With the new puritanism spreading beyond Anglo Saxon countries, expressions of basic drives are receding from popular favor. In the U.S.A., Camel's new positioning reflects an understanding of how to respond to the anti-smoking environment in a fresh, new way that engages the sympathies of a certain segment of young Americans. The Smooth Character's mischievous wink endorses a defiant juvenile delinquency that sums up a certain response to authority and growing up. To be sure, the Smooth Character's appeal is limited, and would unlikely appeal to a more mature twentysomething generation worldwide. However, there is opportunity to address this conflict between emotional drive and the rational in a subtler, more sophisticated way that appeals to older, more educated, middle class consumers.

BATTISTONI ADVERTISING 12% BLACK 88% RED THE SIGNIFICANCE OF COLORS AND THEIR PROPORTIONS

Emphasizing the color red through copy and visuals suggests that red, and everything the color signifies, dominates the brand. Red is the color of emotion, passion, heat and blood. It is elemental and strong, and in our world, relatively rare. Numerous color research studies indicate that the color red--as opposed to cooler blue and green-- attracts individuals who challenge authority. As adolescents grow into adulthood, their preference for red gives way to liking for cooler colors. In psychological studies, people can be classified as "form-driven"--detail oriented and rationally inclined, or "color driven"--emotional, sensitive and expressive. These people prefer red. The 88% red, however, is offset by the 12% black, suggesting restraint on the power of red. Across the world, black connotes darkness and mystery, suggesting imagination and the unknown. During the past two decades, color experts have documented growing popularity of and sympathy to the color black, in spite of (or because of) its negative connotations. Together, red and black suggest great passion, tinged with mystery and darkness. This is the popular understanding of human psyche.

Type
Proposal
Presentation Materials
Company
Philip Morris
Gender
Gender mentioned, differentiation possible
Named Person
Clay, Andrew Dice
Madonna
Stendahl
Stern, Howard
Named Organization
Anne Klein
Blue Nun
BMW
Boston University
Braun
Calvin Klein
Carlo Rossi
CNN
Coca Cola
Cuisinart
Donna Karan
Gallo
Gap
GFT
Godiva
Greenpeace
Hamilton Beach
Hershey
Ikea
Jaguar
KGF
Krups
Lambrusco
Lincoln
Mars
Mercedes
Millstone Coffee
Montclair
Nestle
Newsweek
P+G
Pepsico
Perrier
Procter Silex
Ralph Lauren
RJR, R.J.Reynolds
Rolex
Roper
Rothschild
Saab
Sparcal
Sterling
Tizio
Volkswagen
Volvo
West Bend
William Grant Foundation
Act Up
Brand
Benson & Hedges
Camel
Dunhill
Kent
Kool
Marlboro
Merit
More
Newport
Ritz
Salem
Virginia Slims
Winston
Thesaurus Term
Young Adults
Ethnic Minorities
Market Segmentation
Brand Image

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PHILIP MORRIS BATTISTONI CREATIVE PRESENTATION
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t PHILIP MORRIS BATTISTONI CREATIVE PRESENTATION March 15, 1991 New York, New York
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?at PHILIP MORRIS BATTISTONI CREATIVE PRESENTATION a March 15, 1991 Plb New York New York CA , I I
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PHILIP MORRIS USA THE BIG OPPORTIINITY ON THE AMERICAN MARKET I I I i I I I I I I Cigarette marketers have overlooked a major opportunity on the American market: young adults in their twenties. There are currently 48 million people between 18 and 29. Numerically, this "baby bust" is much smaller than the baby boom, but constitutes an important generation that cigarette marketers--like others have overlooked. Ask people of this generation--as we have--if cigarette advertising is targeted at them, and they feel none are, except possibly Camel. An informal survey of fifteen twentysomething smokers yielded the following consensus on who these brands were for: Marlboro Virginia Slims Benson & Hedges Camel Kent Merit Salem Kool Newport Winston everybody/nobody in particular middle age never-beens yuppies young adults yuppies older people blacks blacks yuppies, blacks older people Among this group, there is a clear lack of any "brand empathy" except possibly to Camel. Even Marlboro, their preferred brand, is chosen by default; all the other brands emitted signals that the twentysomethings did not see as appropriate to themselves. I
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t THE AMERICAN CIGARETTE MARKET THE CAMEL KIND OF THREAT I I I I I The Smooth Character--a.k.a. el Tipo Suave--is apparently very successful in attracting young adults that Philip Morris might otherwise have attracted. Camel's success cautions that other competitive brands may strike where Marlboro is weakest--among the young adults that Marlboro needs to sustain sales growth. Camel's example indicates that Philip Morris needs to win back Camel smokers now, so that as they remain brand loyal through life, the ensuing sales benefit does not accrue to RJR. ~ 0 0 c'i'rt ~ I X I
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t THE TWENTYSOMETHING GENERATION ATTITUDES & LIFESTYLE I I I I I I I i A recent study showed that young adults spent 24 hours out of every week listening to music. To understand the values of this generation, it is essential to understand its music and the attitudes it reflects and instills. A good place to start is Madonna, whose appeal centers on men and women in their twenties; she has exceeded all other recording artists in sales to this group. Despite her myriad changes in look and image, and the complexity of the controversies she has provoked, the basis of her appeal is simple and constant. "I'm the boss around here," is her signature self- assertion, and regardless of the pleasure she chooses- -frilly feminine submission, sadomasochism, lesbian homoeroticism or sex-pot blondness--the choice is hers, and she is admired for it, and for her expression of it; the Chancellor of Boston University recently devoted a graduation ceremony to a diatribe against what he saw as the unabashed self-interest of young adults. What prompted his lecture: a graduating student told him that he admired Madonna more than anyone else because, "she can do what she wants." ] N N I I
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t YOUNG ADULTS THE QIIEST FOR CONTROL Indeed, this sense of entitlement to control one's world goes well beyond Madonna and other pop stars. In a CNN poll, 58% of this generation agrees that "there is no point in staying in a job unless you are completely satisfied." As expressed by more than one pop star, common sense should tell you that if you don't take care of your own happiness, no one else will. In a Roper Organization survey, the baby bust asked what it wanted most from work: rapid advancement--read control--topped the list, followed by "happiness" concerns such as time off, with salary in sixth place. I I I i d ! W O 9 0 ~ C I
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t YOIING ADULTS DISILLUSION WITH MATERIAL STATUS I I I I I I I In a key difference from the values of the preceding generation, money, per se, is not deemed an appropriate object of existence. In a report from the William Grant Foundation, the baby bust's financial prospects, in real dollar terms, are 25% worse than the generation that preceded it, a notion not lost on young adults. In spite of the usual optimism of youth, 65% see their material future as worse than the preceding generation's. ~ { ~a 0 w 0 a ( o I m N I
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t YOUNG ADULTS LOOKING ELSEWHERE FOR FULFILLMENT I I I I This sense of futility regarding likelihood of financial success helps explain several key phenomena among young adults. Instead of focusing on income, they tend to look elsewhere for the opportunity to control their world. This generation is behind such social action groups as Act Up and Greenpeace, whose narrowly focused goals and pragmatic agendas satisfy their members' need for accomplishment. It is also a generation that places leisure ahead of work, with an emphasis on travel and seeing the world; CNN reports 60% of the twentysomethings intend to travel extensively. Dimmed financial hopes also manifest themselves in resentment--call it envy, perhaps--towards yuppieism. Status symbols of the 1980's have fallen far from favor, perhaps as the result of this generation's antipathy towards the icons of money: BMW's, Ralph Lauren apparel--or anything with a designer logo emblazoned on it, Rolexes and Godiva are dismissed as "pretentious," perhaps the ultimate pejorative for this generation. This generation, even were its circumstances different, is not at the point where it wishes to signal to others its arrival or accomplishments. 0 ~ 4~-h 0 m I
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YOUNG ADULTS PROUD OF WORLDLINESS I I I I I I I Nevertheless, this generation prides itself on "knowing better," and members demonstrate coming of age by asserting their world-wise savvy. Political cynicism, aggressive anti-politician apathy, a predilection to shock with truthful bluntness (Madonna, Andrew Dice Clay, Howard Stern) , blithe acceptance of advertising for what it is all characterize this generation. When it comes to consuming, the desire to show off sophistication is perhaps even stronger than the baby boomers'.

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